Home - Saybrook Dermatology LLC | Old Saybrook, CT Dermatologist
Dermatology • Old Saybrook, CT
Ratings by platform
- Vitals: 2.8/5 for Dr. Jennifer P. Gray (9 reviews (Vitals))
- Vitals: 3.9/5 for Dr. Michelle Krause Higginson (Not explicitly stated)
- Yelp (21 reviews (Yelp))
What patients say
Patients praise
- Quality of medical treatment/care for some patients
- Effective aftercare advice
Common complaints
- Unprofessional or rude office staff/management
- Privacy concerns regarding front desk conduct
- Strict and inflexible appointment/cancellation policies
- Poor communication regarding appointment status
- Difficulty in scheduling/long wait times for appointments
In patients' words
"The front desk staff asked and shared confidential questions and information out loud in the waiting area... This felt like a violation of privacy."
— LocalityBiz review"Money hungry, not caring at all. Imagine dropping a patient after 10 years over 50.00, stay away friends."
— Vitals review regarding Dr. Jennifer Gray"I CAN'T SAY ENOUGH ABOUT MY TREATMENT, VERBAL OR PHYSICAL !!!! TERRIFIC AFTERCARE ADVICE !!!"
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