Old Saybrook Medical Center
Allergy and Immunology • Old Saybrook, CT
Ratings by platform
- Birdeye (Google): 3.9 out of 5 stars (40 reviews)
- Yelp: 5 out of 5 stars (2 reviews)
What patients say
Patients praise
- Convenient location and easy highway access
- Helpful and friendly clinical staff interactions for some patients
- Valued for providing specialized medical services closer to home without needing to travel to New Haven
Common complaints
- Concerns regarding administrative staff and front desk responsiveness
- Difficulties with communication and hold times on the phone
- Frustration over prescription refill processes and policies
- Navigation issues within the facility due to construction
In patients' words
"The staff is wonderful - no problems... However, when my tests were done... I followed the EXIT signs out through a maze of construction... Now I am a handicapped senior... I just about made it."
— Birdeye review"They WITHHOLD MEDICATIONS!! Life necessary medications like an emergency inhaler until you go in and make an unnecessary appointment... They just want money."
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