Primary Care | Metabolic Center Of Oklahoma | Edmond
Metabolic Care • Oklahoma City, OK
Ratings by platform
- Metabolic Center of Oklahoma (Birdeye): 4.9 star rating (584 reviews)
- Draelos Metabolic Center (nutrifinder.net): 3.8/5 (46 reviews)
- Draelos Metabolic Center (Yahoo/local): 2.0 rating (26 reviews)
What patients say
Patients praise
- Providers/staff described as caring, knowledgeable, and respectful in some reviews
- Shorter wait times and a clean, welcoming office atmosphere mentioned in at least one review
- Practice described as offering comprehensive primary care services (from the clinic site)
Common complaints
- Difficulty reaching the office/patient portal and lack of response to messages/refill requests reported
- Delayed follow-up after labs and difficulty getting results acted on
- Staff/practice workflow issues (e.g., prescriptions sent to wrong pharmacy, prior authorization/refill delays) reported
- Criticism of approach/bedside manner in some reviews
In patients' words
"“Providers are amazing. Both Dr Draelos and PA Courtney listen and respond during appt.”"
— nutrifinder.net review excerpt"“Don’t expect to reach anyone by phone or through patient portal… You will NOT get an answer to any messages.”"
— nutrifinder.net review excerpt"“The staff is incompetent and screws up everything and often sends prescriptions to wrong pharmacy.”"
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