Mental & Behavioral Health Services for Adults - OU Health
Behavioral Health • Oklahoma City, OK
Ratings by platform
- OU Health Official Website: 4.9 out of 5 (individual provider) (49 ratings)
- Birdeye: 2.6 out of 5 (clinic-level) (5 reviews)
What patients say
Patients praise
- Some individual providers are highly rated for being caring, attentive, and good listeners
- Effective communication and coordination between members of some care teams reported by individual patients
Common complaints
- Difficulties with medication refills and pharmacy communication
- Challenges scheduling appointments and reaching staff by phone
- Long wait times at clinics
- Perceived lack of empathy, unprofessional behavior, or dismissive attitudes from some providers/staff
- Inconsistency in care due to rotation of providers/trainees
In patients' words
"Day 9 medications not filled & “sorry about the delay” responses. Being medicated for mental health should not cause week plus long conversations advocating for you to get medications prescribed by your dr."
— LocalityBiz review"Dr Laurent is easy to talk with and very understanding and caring."
— OU Health Official Website rating comment"Appointment was at 1:45. I left after waiting for multiple hours because they let multiple others patients with appointment set after mine go before me."
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