Ojai Health & Rehabilitation - HCAI
Rehabilitation • Ojai, CA
Ratings by platform
- CMS/Medicare and various nursing home data sites: 3 to 4 out of 5 stars (varies by source/metric) (multiple consumer reports, including 17 reviews on one platform)
What patients say
Patients praise
- some nursing staff described as friendly and caring
- praise from some family members for attention to detail in care
Common complaints
- poor facility cleanliness and hygiene (e.g., odors, dirty conditions)
- inadequate communication and unresponsive or indifferent staff
- maintenance issues such as broken air conditioning and malfunctioning equipment
- reports of resident neglect or poor quality of care
In patients' words
"It is described as a snake pit where residents are unkempt, sit in dirty diapers, and rooms are dirty; progress reports are rare..."
— Seniors.fyi"Incredibly amazing care. The staff has been giving my brother. The best care anybody could give. I'm blown away by the attention to detail..."
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