Ogdensburg Mental Health Services | Behavioral Health Care
Psychology • Ogdensburg, NY
Ratings by platform
- Rehab.com/Recovery.com (Claxton Hepburn Mental Health Unit): 2.0 / 5 (5 reviews)
- Birdeye (Citizen Advocates Behavioral Health): 4.2 / 5 (53 reviews)
- Birdeye (St Lawrence Psychiatric Center): 1.9 / 5 (54 reviews)
What patients say
Patients praise
- Some patients report highly positive experiences with specific counselors
- Staff described as kind, empathetic, and helpful for progress
- Accessibility of 24/7 urgent care services
Common complaints
- Reports of unprofessional conduct by staff, including use of profanity
- Concerns regarding the quality of therapeutic care and diagnostic processes
- Allegations of fraudulent or negligent record-keeping and treatment practices
- Reports of feeling pressured or coerced in treatment decisions
In patients' words
"Katie is a wonderful mental health counselor. She is kind and empathetic while assisting me with reframing my thinking and perspectives."
— Birdeye Review of Citizen Advocates"I heard lead nurses cussing and using the f-word in my presence... My treatment coordinator (unnamed) was condescending and accused me of mistreating my children, which was unfounded."
— Rehab.com Review of Claxton Hepburn Mental Health Unit"The doctor said the only way to feel less stressed and depressed was to divorce your husband and leave your kids. Like what the hell, you don't tell a patient that."
— LocalityBiz Review of Claxton Hepburn Wellness CenterMore clinics in Ogdensburg
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