Family Medicine - Texas Tech Physicians
Primary Care • Odessa, TX
Ratings by platform
- Birdeye (Texas Tech Family Practice Center): 4.2 out of 5 stars (137 reviews)
- Birdeye (Texas Tech Physicians: Endocrinology): 4.7 out of 5 stars (206 reviews)
What patients say
Patients praise
- Some individual doctors praised for thoroughness and personal attention
- High ratings for specific departments like Endocrinology (4.7 stars)
Common complaints
- Difficulty reaching the office by phone
- Long wait times for appointments and during visits
- Issues with administrative/front desk staff responsiveness and professionalism
- Concerns regarding doctors not listening to patient issues or addressing concerns effectively
- Frustration with appointment scheduling and rescheduling policies
In patients' words
"We absolutely love our pediatrician but we can never get anyone to answer the phone when we call the pediatrician office. I just called 6 times and no one answered."
— Toby Elizabeth, Reviewer"Not very happy at all. Just walked out in the middle of waiting to see the dr because we were there over an hour and still wasn't seen."
— Terri Trombold, Reviewer"Dr. Adupa was just perfect. This was my 1st visit. I was impressed when she knew about my health history... She will def be my endocrinologist. Very nice, personal, and very concerned."
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