Imaging Services in Odessa, TX - Medical Center Health System
Imaging Services • Odessa, TX
Ratings by platform
- Birdeye: 2.4/5 (331 reviews)
- Birdeye: 4.2/5 (16 reviews)
- Facebook: 60% recommendation rate (679 reviews)
- Healthgrades: 67% recommendation rate
What patients say
Patients praise
- Professional and caring imaging technologists
- Efficient and helpful staff members reported in some interactions
- High patient satisfaction regarding outpatient surgery experience (81-93% favorable ratings)
- Good availability of advanced imaging technology such as MRI and CT scans
Common complaints
- Reports of unprofessional and unorganized administrative/receptionist staff
- Issues with appointment scheduling and communication delays
- Billing ethics rated as limited achievement by external reporting organizations
In patients' words
"The only issue I have is with the group of girls that answer the phone before hours. They are always rude and don’t seem to care about the issues you may be having."
— Birdeye Review"So far so good. Less than 5 minutes wait time. The staff has been efficient and professional."
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