Odessa General Surgery – General Surgery & Phlebology in ...
General Surgery • Odessa, TX
Ratings by platform
- Toprated Business (aggregated): 4.6/5 (79 reviews)
- Birdeye (Judith Birungi, MD profile): 4.9/5 (71 reviews)
- WebMD (Dr. Kevin Lynch profile): 4.5/5 (28 ratings)
- Vitals (Dr. Kevin Lynch profile): 14 ratings (14 ratings)
What patients say
Patients praise
- High praise for professional and attentive surgical care
- Positive outcomes for procedures like sigmoidoscopy and diverticulitis surgery
- Staff described as courteous and friendly by some patients
- Effective communication and bedside manner reported by satisfied patients
Common complaints
- Reports of poor customer service and long wait times
- Allegations of inadequate pain management for minor procedures
- Complaints regarding perceived lack of listening to patient history and concerns
- Issues with billing and refund processing
In patients' words
"Worst customer service I have ever experienced at a medical office!! I do not recommend this business at all."
— Toprated Business user review"The care provided me from Dr. Lynch and his staff was like none I had ever received before. Professional and attentive to my every need."
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