Family Medicine - Texas Tech Physicians
Family Medicine • Odessa, TX
Ratings by platform
- Birdeye (Texas Tech Family Practice Center): 4.2/5 (137 reviews)
- Healthgrades (Dr. Bonnie Carter): 4.7/5 (19 reviews)
- Birdeye (Texas Tech Physicians: Endocrinology): 4.7/5 (206 reviews)
- Texas Tech Physicians Provider Page (Dr. Debbie Smith): 4.8/5 (62 ratings / 36 reviews)
What patients say
Patients praise
- High patient satisfaction with specific individual physicians (e.g., Dr. Debbie Smith, Dr. Bonnie Carter)
- Providers described as professional, kind, and attentive listeners
- Appreciation for thorough medical histories and personalized care from specific doctors
Common complaints
- Difficulty reaching the office via phone or scheduling appointments
- Long wait times during visits
- Perceived unresponsiveness or lack of follow-up from medical staff
- Some negative reports regarding physician bedside manner and effectiveness of care
- Dissatisfaction with administrative staff and customer service
In patients' words
"Dr. Smith was very sweet, really listened to my concerns, and was very personable. Definitely look forward to future visits with her :)"
— Dr. Debbie Smith Provider Page"We absolutely love our pediatrician but we can never get anyone to answer the phone when we call the pediatrician office. I just called 6 times and no one answered."
— User Review (via aggregator)"Poor doctor’s, who do not bother to return patients calls regarding urgent issues."
— Birdeye Review"She took her time with us and we didnt feel like we were being rushed through."
— Healthgrades Review (Dr. Bonnie Carter)More clinics in Odessa
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