Aurora Urgent Care - Oconomowoc, WI - 53066
Urgent Care • Oconomowoc, WI
Ratings by platform
- Birdeye (aggregated from Google): 4.1 out of 5 stars (154 reviews)
- Yelp: 3.8 out of 5 stars (24 reviews)
What patients say
Patients praise
- Friendly and competent reception and nursing staff
- Attentive and thorough care during some visits
- Convenient option for minor illnesses like ear infections or strep throat when primary care is unavailable
- Clean, quiet, and comfortable facility environment
Common complaints
- Long wait times, especially when initial estimates are inaccurate
- Perceived dismissiveness or lack of empathy from some medical providers
- Concerns regarding unnecessary testing or billing practices
- Difficulty obtaining timely follow-up or referrals for complex health issues
In patients' words
"The nurse who checked me in was lovely, but the actual doctor who saw me... documented her judgment and failed to identify that pain is subjective. She is the very first and only provider who’s ever charted anything like that."
— Birdeye review"I went here earlier this week and waited over an hour and a half before I left. I get that they’re busy and everyone needs care but then don’t tell me it’ll only be a 15 minute wait. Staff is always rude. Wait times are insanely long."
— Birdeye review"I've been here several times with little ones and once for myself. I've only have good experiences and worked with people who want to help as much as they can."
— LocalityBiz review"Everyone was helpful, kind and professional. It was clean, quiet and quite comfortable to see the doctor."
— Yelp reviewMore clinics in Oconomowoc
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