ProHealth Medical Group Clinic | Oconomowoc, WI | I-94 & Hwy. 67
Primary Care • Oconomowoc, WI
Ratings by platform
- ProHealth Official Website: 4.9 out of 5 (Official site patient satisfaction rating) (Not explicitly stated for the specific site)
- LocalityBiz: Mixed, with several 1-star reviews (Multiple (LocalityBiz))
- Birdeye: 3.0 out of 5 (2 reviews)
What patients say
Patients praise
- Professional and capable medical staff, including nurses and nurse practitioners
- Clean and well-maintained facilities
- Positive experiences with specific departments such as behavioral health
- Helpful and efficient care in certain instances
Common complaints
- Lengthy wait times in urgent care settings
- Issues with medical billing, insurance classification, and overcharging
- Dissatisfaction with patient-provider communication and perceived lack of care
- Reports of unprofessional or rude staff behavior
- Concerns regarding the thoroughness of medical evaluations and diagnosis
In patients' words
"It's a nice facility and the receptionists are good, but the care is abysmal... It's consistently poor communication and treatment here."
— LocalityBiz user review"Every time we’ve gone has been a wonderful experience. Timely care, thoughtful and patient providers. Clean facility and welcoming staff."
— A-Better-Place user review"I have been trying for over 6 months to get my billing straighten out... Prohealth Care then applies the insurance payment and removes all of my previous payment..."
— Better Business Bureau (BBB) complaintMore clinics in Oconomowoc
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