Pain Management | Waukesha, WI - ProHealth Care
Pain Management • Oconomowoc, WI
Ratings by platform
- Birdeye (ProHealth Care - Waukesha, WI): 4.8/5 (1,895 reviews)
- Healthgrades (ProHealth Oconomowoc Memorial Hospital): 73% would definitely recommend; patient experience rating shown (not stated)
- ProHealth Care (Locations page): 4.9 out of 5 patient satisfaction rating (not stated)
- Healthgrades (Dr. Louis Noto - Pain Medicine, Oconomowoc): “Horrible experience” / very negative review tone (rating not explicitly shown in snippet) (not stated)
- Healthgrades (Dr. Bridget Johnson - Pain Medicine, area): “one star reviews” tone (numeric rating not explicitly shown in snippet) (not stated)
What patients say
Patients praise
- Pain management services offered in multiple clinic locations including Oconomowoc
- Patients cite supportive infrastructure/overall facility experience in at least some reviews
- Oconomowoc Memorial Hospital shows a substantial share of patients recommending it
Common complaints
- Poor communication/administrative friction (e.g., slow or minimal responses via patient portals, automated scheduling/overdue texts)
- Negative experiences with specific pain medicine physicians (unfriendly staff, inability to schedule; perceived lack of empathy/concern for pain)
- BBB complaint activity and billing/operations issues at ProHealth Care
In patients' words
"“Horrible experience. Would recommend elsewhere for any pain management concerns. Staff are unfriendly to you, can't even schedule an appointment.”"
— Healthgrades review snippet for Dr. Louis Noto (Oconomowoc pain medicine)"“...consistently poor communication and treatment here. I highly suggest UW Health if you want prompt, accurate communication...”"
— localitybiz.com review snippet for ProHealth Medical Group Clinic Oconomowoc"“Wish I could give less then 1 star for the billing department. They are extremely rude and do not do anything to assist with billing errors.”"
— Birdeye review snippet for ProHealth Care (Waukesha)"“73% patients recommend this hospital.”"
— Healthgrades hospital page for ProHealth Oconomowoc Memorial HospitalMore clinics in Oconomowoc
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