Oconomowoc, WI - ProHealth Care's Occupational Health Services
Occupational Health • Oconomowoc, WI
Ratings by platform
- ProHealth Care Official Site (Internal Patient Satisfaction Rating): 4.9 out of 5 (for the Oconomowoc Medical Group Clinic) (Not explicitly specified)
- Healthgrades (for Oconomowoc Memorial Hospital): 72% (9 or 10 rating), 73% (would recommend) (Based on HCAHPS survey data)
What patients say
Patients praise
- High overall patient satisfaction rating for the Oconomowoc clinic facility (4.9/5)
- Some patients report positive, compassionate, and attentive interactions with specific physicians and nursing staff
- Clean and modern facility environment
- Generally positive experiences reported for specific hospital services, such as surgery and recovery
Common complaints
- Long wait times for appointments and walk-in services
- Billing and insurance navigation issues, including overbilling and difficulty reconciling accounts
- Concerns regarding staff communication and perceived lack of professionalism/rudeness
- Difficulties with administrative processes, such as appointment scheduling and facility check-in systems
In patients' words
"Unfortunately I never got to see the doctor... Horrible service if that's how a new patient is greeted."
— LocalityBiz (ProHealth Medical Group Clinic Oconomowoc)"The doctor was great... but the usual see a nurse, it will be a few minutes, 20 mins later told again, soon....the wait was frustrating."
— A-Better-Place (Urgent Care Oconomowoc)"Dr Sullivan delivered both of my kids (so far) and I would recommend her to anyone. She takes the time to listen, follow up about concerns, and overall has made my pregnancy / OB-GYN experience so great."
— Healthgrades (ProHealth Oconomowoc Memorial Hospital)More clinics in Oconomowoc
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