Urology San Diego | Comprehensive Urologic Care | Top Rated ...
Urology • Oceanside, CA
Ratings by platform
- Birdeye: 3.0 out of 5 (10 reviews)
- Healthgrades (specifically for Dr. Robert Shapiro): 4.0 out of 5 (34 ratings)
- WebMD (specifically for Dr. Robert Shapiro): 4.0 out of 5 (42 ratings)
What patients say
Patients praise
- Knowledgeable and professional doctors
- Informative and easy-to-navigate website
- Clean and well-maintained clinic environment
Common complaints
- Difficulty contacting office staff and long wait times
- Lack of follow-up care or support after procedures
- Poor communication regarding scheduling or insurance updates
In patients' words
"Really regret going here. While the prodedure went great I had no support afterwards. My doc is gone next week and I need to see someone. Instead of having backup coverage or even another local doc to recommend their solution for me is to just go to the ER."
— Birdeye review"Phone system to make contact is awful. Not sure if staff is overloaded or if system is not working effectively. hard to ever speak to anyone and wait time is recycled...the worst part of the entire experience"
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