Therapy & Psychiatry in Oceanside, CA
Mental Health and Psychiatry • Oceanside, CA
Ratings by platform
- Birdeye (for Suzanne Simmons): 4.0/5.0 (25)
- WebMD (for Dr. Rachel Ross): 5.0/5.0 (4)
- Vitals (for Dr. Adekunle Ajayi): Varies (mixed feedback) (103)
- Vitals (for Dr. Paul D. Sargent): Varies (mixed feedback) (9)
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable providers who truly listen
- Effective medication management and treatment plans leading to improved quality of life
- Helpful therapeutic support and positive outcomes for both children and adults
- Professional and welcoming staff in some practice settings
- Convenient availability of video visits
Common complaints
- Long wait times for appointments and at the office
- Perceived rudeness or condescending attitude from administrative staff and some providers
- Difficulties with communication regarding medication refills and scheduling
- Concerns regarding billing practices, including charges for no-shows despite advance notice
- Complex or cumbersome new patient paperwork processes
In patients' words
"Dr. Ross is an outstanding psychiatrist. She is incredibly knowledgeable, kind, and compassionate. She truly listens, creating a calm and comfortable environment where you feel heard and supported."
— WebMD review (Dr. Rachel Ross)"It is dangerous for Adekunle Ajayi to be running any organization... The entire process takes over two months from booking an appointment... I walked out of the office."
— Vitals review (Dr. Adekunle Ajayi)"At that point, I said I would find a different location because the interaction felt unnecessarily rude... This is not how a place that claims to support mental health should treat people who are actively reaching out for care."
— LocalityBiz review (LifeStance)"My child has been going here for over a year... We notified the therapy group that due to ongoing family matters, we are unable to continue services with them. They still booked appointments for him and charged us for no-shows."
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