AlphaCare Urgent Care
Urgent Care • Ocean Springs, MS
Ratings by platform
- Solv Health: 3.7 out of 5 stars (3 reviews (on Solv Health))
What patients say
Patients praise
- friendly and professional staff
- quick and efficient service especially with appointments
- compassionate and thorough care from medical providers
- helpful follow-up calls
- clean facility
Common complaints
- long wait times
- rudeness of some front desk staff
- difficulties with check-in portals
In patients' words
"The front desk clerk was very rood when I needed help signing in to the portal... Alpha Urgent care is TERRIBLE! My 12 year old has the flu and strep throat--the front desk lady is snappy and RUDE after waiting 2.5 hours to be seen."
— Apple Maps/Yelp user reviews"We had no prior appointment scheduled, but they were able to see us within approximately five minutes after turning in my paperwork. All staff members were courteous, kind and professional. The physician on duty was kind, helpful, and very personable."
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