New Wave Internal Medicine — Ocean Springs, Mississippi
Internal Medicine • Ocean Springs, MS
Ratings by platform
- WebMD: 4.5 out of 5 (20 ratings)
- Healthgrades: 3.9 out of 5 (28 reviews)
- Vitals: 4.1 out of 5 (7 ratings)
- Yelp/MapQuest: 2.5 out of 5 (3 reviews)
What patients say
Patients praise
- Many patients praise individual physicians (particularly Dr. Latour and Dr. Colville) for being knowledgeable, attentive, and thorough
- Supportive and helpful nursing and front-office staff noted by some patients
- Appreciation for a compassionate, patient-centered approach to care
Common complaints
- Some patients reported issues with office staff professionalism and administrative mistakes
- Concerns regarding lack of accountability and communication from management
- Occasional complaints about wait times or not being able to see a doctor as expected
- Specific criticisms regarding bedside manner for certain providers
In patients' words
"Dr Latour is such an amazing doctor.. she listens to all of my concerns and treats me like a human instead of a dollar sign."
— LocalityBiz Review"The office staff makes mistakes all the time and say don't worry, it won't be a problem but it always is."
— Yelp Review (via MapQuest)"I would not recommend at all. Office manager lacks accountability. If a mistake is made you should have the skill sets to make a win/win situation."
— LocalityBiz ReviewMore clinics in Ocean Springs
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