Family Practice Ocean Springs - Memorial Health System
Family Medicine • Ocean Springs, MS
Ratings by platform
- Vitals.com: 3.6 out of 5 (Dr. Rubenstein) / 4.7 out of 5 (Dr. Lobrano)
- LocalityBiz.com: Varied; includes both 1-star and 5-star reviews
What patients say
Patients praise
- Friendly, welcoming, and professional medical staff and doctors
- Physicians who are attentive, compassionate, and take time to listen
- Efficient and well-maintained facility experiences
- High satisfaction with specific practitioners like Dr. John Lee and Nurse Practitioner Christine Wells-Wonsley
Common complaints
- Difficulty reaching the office via telephone
- Unresponsive or poor customer service regarding appointments
- Reports of rude or unhelpful front desk staff
- Occasional complaints regarding poor bedside manner or lack of listening from specific physicians
In patients' words
"Clinic is good but the call service through memorial to get or change an appointment is horrible."
— LocalityBiz patient review"I no longer felt as if I talking to a stranger, I felt seen, valued, and listened to. ... She took her time getting to know me."
— LocalityBiz patient review regarding NP Christine Wells-Wonsley"From the moment I walked into the office, the staff was friendly and welcoming. Dr. Lee took the time to listen to my concerns and thoroughly explained the treatment plan."
— LocalityBiz patient review regarding Dr. John LeeMore clinics in Ocean Springs
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