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Family Medicine • Ocean City, NJ
Ratings by platform
- CMS HCAHPS (reported via Momentary Labs): 3 out of 5 stars (2,318 patient surveys)
- Yelp: 2.5 out of 5 stars (109 reviews)
What patients say
Patients praise
- compassionate nursing staff in specific instances
- appreciation for skilled individual physicians
- supportive environment noted by some patients for oncology or family care
Common complaints
- long wait times in emergency departments
- concerns regarding communication and bedside manner of staff
- patient dissatisfaction with administrative/billing processes
- reports of insufficient diagnostic clarity or care follow-through
In patients' words
"The hospital's top strength is nurse communication... However, there is room for improvement in doctor communication... 71% of patients would definitely recommend this hospital."
— Momentary Labs (reporting CMS HCAHPS data)"Long wait time. Nurses are rude to patients.. patients screaming for help.. they speed registration process to guarantee payment but don’t speed up your quality of care"
— A Better Place (Ocean Medical Center review)More clinics in Ocean City
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