Radiology Associates of Ocala | RAO
Imaging Centers • Ocala, FL
Ratings by platform
- The Women's Imaging Center Ocala (summary): 4.1 out of 5 stars (73 reviews)
- Healthgrades: Not explicitly stated overall score (34 reviews)
What patients say
Patients praise
- Professional and kind technical staff during imaging procedures
- Clean and well-maintained facilities
- Effective communication and anxiety-reduction for patients by technicians
- Quick and efficient service in some instances
Common complaints
- Rudeness and unprofessional behavior from administrative staff and receptionists
- Scheduling difficulties, including issues with insurance authorizations and long wait times
- Unorganized appointment management and communication failures
- Concerns regarding billing processes and communication with collections agencies
In patients' words
"The receptionist was professional and very friendly. The X-ray was completed and we were on our way. This was another great encounter with RAO and nice people."
— LocalityBiz User Review"Worst facility on this planet! I can accept that the staff is rude. I can accept the 1 hour++ wait time before any procedures are done. My first attempt at a necessary sonogram failed due to them erroneously filing this as a 'follow up' visit."
— LocalityBiz User Review"I love this place I wish all medical offices were run like this. Thank you RAO!"
— LocalityBiz User Review"Scheduling is a joke. They schedule you without an authorization. Then when you go to your appointment they cancel it and make you think your crazy like you never had an appointment."
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