Urgent Care at Oakland Medical Center - Kaiser Permanente
Urgent Care • Oakland, CA
Ratings by platform
- Birdeye: 4.6 out of 5 stars (1,985 reviews)
- Yelp: 2.7 out of 5 stars (151 reviews)
What patients say
Patients praise
- Professional, friendly, and helpful medical staff and doctors
- High-quality clinical care in specific departments like surgery and oncology
- Modern, well-maintained facilities
- Efficient lab and diagnostic services for some patients
Common complaints
- Long wait times for services, appointments, and pharmacy
- Concerns regarding understaffing and workload for medical personnel
- Occasional complaints about unprofessional or dismissive staff attitude
In patients' words
"Very professional, friendly, and helpful. An exceptional MD and staffs."
— Birdeye review"They put profit over people. Just horrible horrible wait times for phone services, for in person appointments, never enough staff at the pharmacy or for anything."
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