Pharmacy locations at Oakland Medical Center - Kaiser Permanente
Pharmacy • Oakland, CA
Ratings by platform
- Birdeye: 3.9 out of 5 stars (164 reviews) (164)
- Yelp: 2.3 out of 5 stars (32 reviews) (32)
- Yelp: 4.3 out of 5 stars (3 reviews) (3)
What patients say
Patients praise
- fast and efficient service at times
- friendly and helpful staff interactions
- convenience of location and one-stop shop for medications and consultations
Common complaints
- communication inconsistencies regarding prescription status and wait times
- frustration with pharmacy staff regarding prescription handling and OTC alternatives
- difficulty in locating specific departments or pharmacy counters within the hospital complex
In patients' words
"It is faster to fill a prescription by driving to Oakland instead of going to the Walnut Creek location and sitting there for 20 - 30 minutes."
— Birdeye review"Communication inconsistencies have also been observed at times, leading to confusion about prescription status or wait times."
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