Orthopedics, Garrett Regional Orthopedics
Orthopedics • Oakland, MD
Ratings by platform
- Healthgrades (Hospital): Not clearly stated; includes a strongly negative written review snippet (Not clearly stated)
- Healthgrades (Dr. Todd Feathers): 4.4 star rating (7 reviews)
- WebMD (Dr. Hanchong Park): 4.0 (9 ratings)
- Vitals (Dr. David Tuel): 3.5 out of 5 (13 ratings (with 4 reviews shown))
What patients say
Patients praise
- Some orthopedics providers receive high satisfaction for communication/explanations and technical skill
- Strong positive feedback for care experience and recommendability for Dr. Todd Feathers
- Positive patient comments also appear for Dr. David Tuel (helpful, friendly, compassionate)
Common complaints
- Negative experiences include long appointment waits and perceived unprofessional or disrespectful staff/behavior
- Complaints include providers dismissing patients’ pain or not taking interest in symptoms
- One Healthgrades hospital review snippet describes poor bedside manner/compassion and very long wait
In patients' words
"“Horrible, Save yourself the wait and go somewhere else. This provider lacks compassion and bedside manner.” (snippet from review)"
— Healthgrades – Garrett Regional Medical Center (Oakland, MD)"“Excellent orthopedic surgeon; ... we were very impressed with his knowledge & attention to detail, compassion; entire hospital experience at GRMC was wonderful with great staff & RNs.”"
— Healthgrades – Dr. Todd Feathers, MD (Oakland, MD)"“I don't know how this man is ... His staff are rude, he's the most disrespectful ... He assumes your lieing about the pain ...”"
— Vitals – Dr. David Tuel, MD (Oakland, MD)"“Besides the 7 month wait for the appointment ... the lady at the receptionist had an attitude ... he acts like I'm full of crap ...”"
— Vitals – Dr. David Tuel, MD (Oakland, MD)"“Difficult to get an appointment and often they change days/times. Central office staff is terrifically rude. Not recommended.”"
— MapQuest – Garrett County Orthopaedics (Oakland, MD)More clinics in Oakland
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