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OptometryOakland, CA

★★★★★4.5/5124 reviews across 1 platforms

Ratings by platform

  • Bay Area Consumers' Checkbook: 24 ratings (24 reviews)
  • Yahoo Local: 4.5/5 stars (124 reviews)
  • Bay Area Consumers' Checkbook: 82% superior rating (13 ratings)

What patients say

Patients praise

  • long-term patient loyalty and return business
  • thorough and professional eye examinations
  • friendly and accommodating staff in specific locations
  • helpful guidance with frame selection

Common complaints

  • billing disputes and issues with insurance verification
  • poor customer service or unprofessionalism from specific staff members
  • problems with prescription accuracy or lab errors in eyewear production
  • difficulties with product returns or exchanges

In patients' words

"Dr. Moonsamy and the staff are very patient with us difficult-to-fit clients... The staff has been very helpful in selection of frames that fit my style and size."

Bay Area Consumers' Checkbook Review

"I had the best experience at this office - quick, thorough , in and out exam. The staff & Dr. Avani were friendly, professional, and very helpful with frame selection."

Yahoo Local Review

"Billing practices are terrible. A 5 year old should not receive a bill."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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