Oakland, CA Neurologists | Sutter Health Doctors
Neurology • Oakland, CA
Ratings by platform
- Sutter Health (Dr. Matthew W. Arnold): 4.9/5 (679 reviews) (679)
- Sutter Health (Dr. Deepak J. Soneji): 4.6/5 (147 surveys) (147)
- Sutter Health (Dr. Joanna A. Cooper): 4.4/5 (202 reviews) (202)
- Vitals (Dr. Amit Malhotra): 4.2/5 (9 ratings) (9)
What patients say
Patients praise
- Individual neurologists are often rated highly for being caring and attentive
- Patients appreciate doctors who take their time to listen and explain options thoroughly
- Providers are noted for expertise and building trust with long-term patients
Common complaints
- Issues with billing, overcharging, and insurance pre-authorization processes
- Difficulty with scheduling appointments and long wait times for availability
- Challenges communicating with administrative, billing, or call center staff
- Perceived lack of accountability regarding staff or clinician issues
- Difficulty accessing medical records or online portal functionality
In patients' words
"He truly listens and cares about his patients. He has treated my mother, mother in law and now me, I travel 2 hrs to see him and will continue to."
— Healthgrades (Dr. Allen Bott)"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
— Better Business Bureau (Sutter Health)More clinics in Oakland
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