Gastroenterology at Oakland Medical Center
Gastroenterology • Oakland, CA
Ratings by platform
- WebMD Care (for Dr. Kimberly Cusato): 2.5/5 (9 ratings)
- WebMD Care (for Dr. Jacqueline Park): 5.0/5 (5 ratings)
- Healthgrades (for Dr. Lawrence Ku): 5.0/5 (1 rating)
- Vitals (for Dr. Jeffrey Fox): 4.8/5 (4 ratings)
What patients say
Patients praise
- Many individual providers receive high praise for being good listeners, knowledgeable, and caring.
- Some patients highlight successful diagnostic processes and effective treatment outcomes.
- Efficiency in appointment scheduling and timely care mentioned by some patients.
Common complaints
- Some patients have reported poor bedside manner, including passive-aggressive behavior and dismissiveness of symptoms.
- Isolated complaints regarding staff interactions and perceived lack of empathy.
In patients' words
"This woman is crazy. She is very passive aggressive and should not be working at Kaiser. She has just caused me so much stress by days of aggressive messages when I am trying to get help with my health. Absolutely incompetent."
— WebMD patient review of Dr. Kimberly Cusato"First let me tell you he is very Knowledgeable. He listened with patience in regards to my concerns. He did not diminish anything that I was concerned about.. He was kind, and very caring... Would I recommend him to others? Boy, you bet I would."
— Healthgrades patient review of Dr. Lawrence KuMore clinics in Oakland
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