Mountain Laurel Medical Center: Home
Family Medicine • Oakland, MD
Ratings by platform
- Facebook: 96% recommend (21 reviews)
- Birdeye/Google: 4.1 out of 5 stars (9 reviews (Bruceton Mills location))
What patients say
Patients praise
- Compassionate and attentive care from certain providers
- Friendly, courteous, and professional staff members
- Clean and well-maintained facilities
- Helpful support with financial assistance for medical bills
- Punctuality of staff in some locations
Common complaints
- Allegations of negligence by specific providers
- Patients feeling unheard or ignored by staff/doctors
- Perception of judgmental behavior by staff
- Concerns regarding medication management and treatment effectiveness
- Wait times and staffing issues
- Difficult access to the office
In patients' words
"I can't say enough about my care! It has been thorough, respectful and I always get the attention that I need... Dr. Pirus takes the time to hear my concerns and follows through with my treatment."
— LocalityBiz review"Absolutely terrible, they do not listen to their patients and they are extremely judgmental and don’t care when a patients life is at risk."
— LocalityBiz review"The doctor and nurses were very kind and took time to listen to my medical concerns/needs. I ended up being able to get financial assistance with my medical bills through Mountain Laurel..."
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