Garrett Regional Medical Center
Emergency Medicine • Oakland, MD
Ratings by platform
- US News & World Report: 92% of patients willing to recommend
- Facebook: 70% recommend (348 reviews)
- SafeHospitalsUSA: 4.0/5 (262 surveys (HCAHPS))
What patients say
Patients praise
- high patient willingness to recommend hospital
- strong patient satisfaction scores in Maryland for 2026
- recognition for quality of care and patient experience awards
- praise for responsive and caring ER staff in some instances
Common complaints
- concerns regarding bedside manner and compassion of certain providers
- reports of long emergency room wait times
- complaints about rude front desk communication
In patients' words
"At GRMC, the hospital also earned the second-highest overall patient satisfaction score in Maryland ... achieving an overall score of 92.98. GRMC also received the 2026 Healthgrades Outstanding Patient Experience Award, placing it among the top 15% of hospitals nationwide for patient experience."
— wvnews.com"However I give the ER staff a thumbs up! Responds quickly, very nice,You all are amazing! 4stars for the amazing staff!"
— MedicalRecords.comMore clinics in Oakland
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