Diagnostic Radiology in Oakland, MD - Find a UPMC Provider
Diagnostic Imaging • Oakland, MD
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS): CMS Quality Score 94.2/100 (N/A)
- Facebook (UPMC Western Maryland): 62% recommend (214 reviews)
- U.S. News & World Report: High performing in 3 procedures/conditions (N/A)
What patients say
Patients praise
- High quality scores and professional certification for individual providers (e.g., CMS MIPS scores)
- Appreciation for professional, reassuring staff interactions in imaging contexts
- High performance ratings in specific procedures at associated regional hospital systems
Common complaints
- Reports of staff communication issues and patient service dissatisfaction at associated facilities
- Documented administrative and reporting errors, such as template errors in radiology reports
- Regional challenges with radiologist shortages leading to result delays within the UPMC system
In patients' words
"In this patients case, the radiologist did not update the template to reflect that the patients gallbladder was absent. This was brought to the attention of the chairperson of the department of radiology for communication back to the reading radiologist for corrective purposes."
— Better Business Bureau (BBB) Complaint Response"As a breast cancer survivor, navigating the healthcare system can be challenging. However, positive interactions with dedicated professionals... stand out as exceptional experiences."
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