Cardiology at Oakland Medical Center
Cardiology • Oakland, CA
Ratings by platform
- Birdeye (Aggregated): 4.6 out of 5 stars (1,985 reviews)
- Yelp: 2.7 out of 5 stars (316 reviews)
What patients say
Patients praise
- Professional, friendly, and helpful staff members
- Efficient surgical and recovery processes for some patients
- High quality of care in specific departments like oncology or emergency services
- Effective communication and thorough explanations from some providers
Common complaints
- Long wait times for appointments and phone services
- Concerns about communication and responsiveness from specific providers
- Perceived lack of personalized care or individualized consultation in some instances
- Frustration with administrative protocols and staffing levels
In patients' words
"They put profit over people. Just horrible horrible wait times for phone services, for in person appointments, never enough staff at the pharmacy or for anything."
— Birdeye Review"Dr. Terrance Wong, at Kaiser Oakland is not a good communicator. I often found myself waiting too long for responses to my questions about my experiences taking medications he prescribed."
— Healthgrades Review"I was anticipating a hellish emergency room... I was taken almost immediately to a private room. It was dark, quiet, Nurses checked on me constantly and offered me blankets, water and phone calls."
— Unilocal ReviewMore clinics in Oakland
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