Twenty-First Street VA Clinic | VA San Francisco Health Care
Behavioral Health • Oakland, CA
Ratings by platform
- BestProsInTown, Healthgrades, Yelp, Recovery.com: 2.0 to 3.2 out of 5 stars (based on varied platforms) (Varies by platform (e.g., 16 to 32 reviews observed))
What patients say
Patients praise
- Some patients report outstanding, professional, and sincere care from doctors
- Helpful mental health and substance abuse services
Common complaints
- Inconsistent or rude staff interactions
- Difficulties with pharmacy services and medication access
- Long wait times for appointments and care
- Perceived incompetence or lack of care from some providers
In patients' words
"At this VA Mental Health Outpatient Clinic, I am given outstanding care from my doctors. They are genuine, professional, and sincere."
— Patient review on Yelp/MapQuest"My eyes are burning and I need relief fast... The prepackaged medicine is just sitting on a shelf. If they had a condition and were suffering would they understand? But they didn't and they didn't care."
— Patient review on Healthgrades"The service is terrible and the patient advocate is worse. They seem like it's a bother to help you."
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