Allergy at Oakland Medical Center
Allergy and Asthma • Oakland, CA
Ratings by platform
- Birdeye (Aggregate of Google reviews): 4.6 out of 5 stars (based on 1,985 reviews) (1,985 reviews)
What patients say
Patients praise
- Professional, friendly, and helpful staff identified by many patients
- Efficient and positive experiences in the emergency room for urgent allergic reactions
- High appreciation for the integrated care model where specialists and primary physicians can share information seamlessly
- Specific mentions of positive experiences with individual allergists like Dr. Debby Lin
Common complaints
- Reports of long wait times for phone services and in-person appointments
- Concerns regarding staffing levels at pharmacy and other departments
- Some patients feel treatment decisions were not sufficiently individualized or lacked informed consent options
In patients' words
"I was anticipating a hellish emergency room experience... Instead, I was taken almost immediately to a private room. It was dark, quiet, comfortable. Nurses checked on me constantly... The doctor was attentive and explained everything."
— Unilocal (Patient review regarding urgent allergic reaction treatment)"They put profit over people. Just horrible horrible wait times for phone services, for in person appointments, never enough staff at the pharmacy or for anything."
— Birdeye/Google (Patient review of Oakland Medical Center)"I was very happy with Debby Lin, M.D., in the Oakland allergy department. She really listened to me and empathized with my struggles (which counts for a lot!)."
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