Bright Light Medical Imaging: MRI & Advanced Imaging
Radiology • Oak Park, IL
Ratings by platform
- Yelp (Elk Grove Village location): 4.1/5 stars (61 reviews)
- Apple Maps (Bedford Park location): 3.7/5 stars (N/A)
- Better Business Bureau (BBB): A+ to C (varied by listing) (2 complaints recorded)
What patients say
Patients praise
- Clean and immaculate facility environment
- Courteous and kind technician staff in some experiences
- Comfortable patient experience noted by some individuals
- Availability of private changing rooms with locking capabilities
Common complaints
- Reports of rude, argumentative, or unprofessional front desk staff
- Complaints regarding billing issues and lack of clarity on charges
- Allegations of poor diagnostic quality or unreadable MRI results
- Reports of disorganized operations and poor management oversight
- Employee accounts of being overworked and facing high-pressure, unsupportive environments
In patients' words
"I've had other MRI's over the years, but never have I experienced such nice people, and such an immaculate environment."
— Yelp reviewer"Receptionist had bad attitude, tried to find in info about billing and they had no clue."
— Apple Maps reviewer"Do not go here. Their own radiologists said that the quality of their own MRI film was so poor that it was basically unreadable."
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