Advocate Medical Group Obstetrics & Gynecology – Oak Lawn ...
OB-GYN • Oak Park, IL
Ratings by platform
- Birdeye (Advocate Medical Group Obstetrics & Gynecology - Oak Lawn): 2.5 / 5 (41 reviews)
- Healthgrades (Dr. Alan Luke, Oak Lawn): 4.1 / 5 (38 reviews)
- Healthgrades (Dr. Mary Nowak, Oak Lawn): 4.4 / 5 (28 reviews)
- WebMD (Dr. Alan Luke, Oak Lawn): 4.5 / 5 (62 ratings)
What patients say
Patients praise
- Some individual physicians receive high ratings and praise for bedside manner/compassion
- Examples include Dr. Mary Nowak being described as caring, with short wait times and good appointment access
- Dr. Alan Luke receives strong ratings on physician-review sites (Healthgrades/WebMD), with positive comments about saving a patient and professionalism
Common complaints
- Reviews for the Oak Lawn practice location describe poor front desk/staff communication and dismissive or rude behavior
- Reports of appointment issues such as waiting a long time, last-minute changes/cancellations, and rescheduling/no-show-related problems
- The Birdeye listing for the Oak Lawn office shows a low overall rating (2.5) with negative experience summaries
In patients' words
"“Do not go here — I do not recommend this office. I had a very urgent health concern and had been waiting a long time for my appointment, only to get a call… telling me the doctor would not be in this week… the staff member was rude and dismissive.”"
— Birdeye review summary for Advocate Medical Group Obstetrics & Gynecology – Oak Lawn"“Worst front desk I came across. They’re not helpful, they don’t care at all. Very inconsiderate and won’t help you even if you ask. Never come here!!”"
— Birdeye review summary for Advocate Medical Group Obstetrics & Gynecology – Oak Lawn"“Dr Nowak is great!... bed side manner can’t be beat, wait times are short, and it’s pretty easy to get an appointment.”"
— Healthgrades review snippets for Dr. Mary Nowak (Oak Lawn)"“Dr Alan Luke delivered my child… he saved my life due to complications after delivery… He is a true professional hero.”"
— Healthgrades review snippets for Dr. Alan Luke (Oak Lawn)More clinics in Oak Park
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