Rush Infectious Disease - Chicago Paulina
Infectious Disease • Oak Park, IL
Ratings by platform
- Illinois Hospital Report Card (HCAHPS): 62% of patients reported high satisfaction (Rush Oak Park Hospital) (Not specified (based on HCAHPS standardized survey data))
- U.S. News & World Report (Dr. Jose T. Bolanos): 5/5 stars (10 reviews)
- HospitalStats (Rush University Medical Center): Very Good
- HospitalStats (Rush Oak Park Hospital): Average
What patients say
Patients praise
- Doctors generally communicate well with patients
- Nurses often praised for good communication
- Some individual specialists receive high patient ratings
Common complaints
- Staff responsiveness concerns
- General patient complaints regarding wait times and communication at the broader hospital system level
In patients' words
"I was treated rudely and misgendered by staff throughout the experience."
— Better Business Bureau complaint (General Rush University Medical Center)"Staff doesn't respond quickly when patients need help."
— HospitalStats (General Rush Oak Park Hospital rating)More clinics in Oak Park
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