ENT Clinic in Oak Creek, WI | (500 W Drexel Ave #300) - ADVENT
Otolaryngology (ENT) • Oak Creek, WI
Ratings by platform
- Birdeye: 4.6/5 (290 reviews)
- BBB: 1.2/5 (customer review rating shown) (35 customer reviews (average of 35))
What patients say
Patients praise
- High overall star rating and many reviews on Birdeye
- Some reviews describe the staff/clinicians as knowledgeable and chair-side effective
- ENT/specialty focus on ear-nose-throat and related conditions is described by the clinic listing
Common complaints
- Complaints about high or unexpected costs/billing (e.g., large bills for initial visit, procedures not covered, surprise charges)
- Allegations of unnecessary procedures/poor communication about costs and what services involve
- Very low BBB customer review rating and negative customer reviews (e.g., 'scam'/'waste' sentiment)
In patients' words
"“Advent doesn't know... For the initial 30 minute visit, they charged my insurance company $959... I was told I had mild sleep apnea... tried a couple of overprices mouthpieces.”"
— BBB customer review excerpts"“You will NEVER know the cost of anything... received various bills... upwards of almost $500... none of which were covered by insurance... DO NOT RECOMMEND if you want honest and upfront communication and reasonable expectations of cost.”"
— LocalityBiz review excerpts"“My boyfriend came here for help with sleep apnea... nasal endoscopy was conducted, what they didn't do was tell us that would cost $700.”"
— Yelp review excerpt"“Great jingle and radio commercial, but don't fall for it.”"
— BBB latest reviews excerpt (Paul P)More clinics in Oak Creek
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