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Aurora Behavioral Health Center - Oak Creek, WI - 53154

Mental Health and Behavioral Health • Oak Creek, WI

★★★☆☆3.1/537 reviews across 2 platforms

Ratings by platform

  • Detox.net: 3.7/5 (20 reviews)
  • Birdeye (Sheboygan location): 2.3/5 (17 reviews)

What patients say

Patients praise

  • Helpful and professional clinical staff
  • Effective addiction and recovery programs
  • Appreciation for inpatient treatment environments and facilities
  • Supportive therapy experiences for some patients

Common complaints

  • Difficulty reaching staff by phone
  • Frustrating experiences with medication refill processes
  • Administrative and billing issues
  • Reports of unprofessional or dismissive staff interactions
  • Conflicting communication regarding insurance coverage

In patients' words

"I’ve attended the partial hospitalization program five times... I’m still seeing my therapist there after three years clean and sober... If you’re willing to put in the work, the staff is there to help you every step of the way."

— Detox.net patient review

"My counselor himself is GREAT but the set up they have to get a hold of my counselor is absolutely ridiculous and frustrating."

— Birdeye patient review (Sheboygan location)

"Every time I call I am in waiting for up to 45 minutes, and when I finally get someone on the line, I am put on hold for long amounts of time as well. Needs more workers."

— ABA Navigator patient review (Wauwatosa location)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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