West Nyack Medical Center
Hospital • Nyack, NY
Ratings by platform
- Birdeye (Palisades Professional Center): 4.6/5 stars (51 reviews)
- Healthgrades (Montefiore Nyack Hospital): 54% patient recommendation rate (Not specified (HCAHPS survey data))
What patients say
Patients praise
- Convenient and accessible location with ample parking
- Modern, clean facility environment
- Efficiency in urgent care and same-day visit processes for many patients
- Professional and knowledgeable clinical staff including nurses and therapists
- Comprehensive range of services available in one location
Common complaints
- Mixed experiences with office staff and customer service efficiency
- Occasional reports of perceived lack of empathy or dismissive bedside manner from specific providers
- Historical reports of operational challenges and high staff turnover
In patients' words
"I've been to many medical groups in my life... and this one is the best ever. I had my consultation diagnostic testing / x-rays diagnosis and treatment / cortisone shots ALL IN ONE VISIT. Spectacular."
— LocalityBiz review of West Nyack medical center experience"I found Dr. Medici to be very dismissive... I was crying in his office not just from pain but from his lack of empathy."
— LocalityBiz review of individual physician experience in West Nyack"Long-time Rockland County residents who had previously been “critical of Nyack Hospital” now report being “could not be more pleased,” awarding a “five star review.”"
— Nextdoor community feedback for Nyack Hospital, West Nyack locationMore clinics in Nyack
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