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Urgent Care in Norwich, CT | Hartford Healthcare

Urgent Care • Norwich, CT

★★★☆☆2.8/51 review across 2 platforms

Ratings by platform

  • Zocdoc: 4.67/5 (Not explicitly stated total, but aggregated on Zocdoc)
  • SolvHealth: 1.0/5 (1 (on SolvHealth platform))
  • Facebook: 84% recommendation rate (10 reviews)

What patients say

Patients praise

  • Fast and efficient service for some patients
  • Professional and caring medical staff (APRNs, PAs, RNs)
  • Clean facility
  • Effective communication and coordination with other medical services (e.g., ER/hospitals)
  • Easy online booking/spot-holding options

Common complaints

  • Long wait times
  • Difficulty with walk-in access/refusal of service
  • Perceived lack of professionalism or poor bedside manner in some staff/providers
  • Complaints regarding office/front-desk communication

In patients' words

"My wife called out of concern for our INFANT 6 month old... The woman who answered was flippant and rude... Thanks for confirming why we don't use Hartford Healthcare"

— LocalityBiz User Review

"Very patient, kind, and caring individuals. The doctor and staff were phenomenal (especially with my kids)! Can't say enough good..."

— GoHealth Urgent Care Official Website

"The care once in was spectacular, great RN and great PA! Please fix the front of the house staff."

— SolvHealth User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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