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Sturdy Health Primary Care - Norton (formerly Norton Medical Center)

Occupational HealthNorton, MA

★★★☆☆2.5/514 reviews across 1 platforms

Ratings by platform

  • Yelp/MapQuest: 2.5/5 (based on combined data for Sturdy Health practice sites) (14 reviews (aggregated))

What patients say

Patients praise

  • Caring, thorough, and professional individual providers
  • Providers who listen and take time with patients
  • High quality performance scores at the organizational level (MIPS)

Common complaints

  • Difficulty scheduling appointments or reaching staff by phone
  • Long wait times for appointments and medical records transfer issues
  • Concerns regarding customer service and billing experiences

In patients' words

"Dr. Umphrey is caring, thorough and completely professional. He spends time with each patient and listens. His staff is well organized and competent."

Yelp/MapQuest reviews for Sturdy Health Primary Care - Norton

"my doctor deserves 5 stars but to call for an appointment is the most horrible experience, I called 6 times in a row someone picked up the phone twice and hung up, no one ever answers the phone..."

Yelp reviews for Sturdy Health practice location

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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