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Sturdy Health Primary Care - Norton (formerly Norton Medical Center)

Family MedicineNorton, MA

★★★★☆4.0/532 reviews across 1 platforms

Ratings by platform

  • US News & World Report: 4/5 (Patient Experience) (32 reviews (US News/Healthgrades context))

What patients say

Patients praise

  • Professional and thorough providers
  • Physicians who take time to listen and care for patients as individuals
  • Well-organized staff (in some experiences)

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Challenges reaching staff by phone
  • Administrative issues with medical records transfers

In patients' words

"Dr. Umphrey is caring, thorough and completely professional. He spends time with each patient and listens. His staff is well organized and competent."

Yelp/MapQuest reviews

"my doctor deserves 5 stars but to call for an appointment is the most horrible experience, I called 6 times in a row someone picked up the phone twice and hung up, no one ever answers the phone"

MapQuest user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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