Medical Clinic in Northfield MN
Surgery • Northfield, MN
Ratings by platform
- Various aggregators including Birdeye, Healthgrades, U.S. News, and MedicalRecords.com: Northfield Hospital generally scores above or near average in patient experience ratings (e.g., 4/5 in many U.S. News categories, 81% recommendation rate on Healthgrades) (Varies by platform (e.g., 301 reviews on Birdeye, 46 on MedicalRecords.com))
What patients say
Patients praise
- Attentive, compassionate, and professional care from nurses and doctors
- Clean, safe, and comfortable facility environment
- Strong reputation for specialized services like the birth center and emergency care
- Personalized, thorough, and knowledgeable approach from providers
Common complaints
- Administrative issues, particularly concerning the billing system (sending bills before insurance finalizes payments)
- Reports of long wait times for specific services like women's health
- Isolated complaints regarding staff attitude, specific doctor communication, and care in long-term care wards
In patients' words
"This place has literally pulled me back from the brink of death, so I speak from experience about the quality of care."
— LocalityBiz review"Overall, Northfield Hospital & Clinics is regarded as a caring, clean, and well-staffed facility, with a few administrative issues to improve."
— Loc8NearMe review summary"In their long term care ward, someone in their staff had STOLEN my grandmother's wedding ring and hospital staff did NOTHING to try to recover it."
— MedicalRecords.com reviewMore clinics in Northfield
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