Cancer Care | Northfield Hospital + Clinics
Oncology • Northfield, MN
Ratings by platform
- HCAHPS/CMS Medicare.gov: 5 out of 5 stars (overall hospital rating in some reports) (491 (based on HCAHPS data))
- Birdeye: 3.8 out of 5 stars (301 total reviews)
What patients say
Patients praise
- Strong emphasis on compassionate and personalized cancer care team approach
- Highly rated patient experience (e.g., 5/5 stars in some metrics, 93% recommendation rate)
- Effective coordination with external partner specialists (e.g., Mayo Clinic, Allina)
- Dedicated nurse navigators valued by cancer patients
- Positive feedback on supportive, empathetic staff during cancer treatment
Common complaints
- Occasional reports of long wait times for appointments
- Some patient experiences described as stressful regarding communication and coordination in specific departments
In patients' words
"I never felt rushed. I always felt like what I said was important. They listened, and did something about it."
— Sue Swenson, patient story"Everyone at NH+C treated me so well, I can’t image going anyplace else."
— Lois Tuma, patient story"I've waited atleast an hour every visit I've had at the women's health center... Have to switch to a whole new facility when I'm almost 6 months pregnant because they have treated me like I don't matter."
— Birdeye user reviewMore clinics in Northfield
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