At-Home Lab Visits Near You in North Ridgeville, OH - Getlabs
Laboratory Services • North Ridgeville, OH
Ratings by platform
- Trustpilot: 4.6/5 stars (1,269 reviews (Trustpilot))
- RatingFacts: 3.85/5 stars (96 reviews (RatingFacts))
- RealReviews.io: 4.9/5 stars (7 reviews (RealReviews.io))
What patients say
Patients praise
- High convenience for at-home collections, especially for those with mobility issues or busy schedules
- Professional, friendly, and skilled staff who make the blood draw process comfortable and often painless
- Effective communication regarding appointment status and phlebotomist arrival times
Common complaints
- Reports of technicians arriving late or not showing up for appointments
- Difficulty with customer support, specifically lack of phone support and reliance on AI chatbots
- Occasional issues with sample mishandling or staff difficulty performing blood draws
In patients' words
"From the moment she came into my house I felt more at ease about getting this bloodwork done I have needle anxiety and she really put my fears to rest."
— RatingFacts user review"Getlabs failed to show up, provided no support, and left me without any recourse."
— Trustpilot user review"This was the easiest appointment I’ve ever made. I chose my appointment online and the times that were convenient for me."
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