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O'Neill Healthcare North Ridgeville OH | State-of-the-art ... logo

O'Neill Healthcare North Ridgeville OH | State-of-the-art ...

Hospice CareNorth Ridgeville, OH

★★★★☆3.8/582 reviews across 2 platforms

Ratings by platform

  • Seniors.fyi: 3.8 out of 5 stars (aggregated) (82 reviews)
  • Centers for Medicare & Medicaid Services (CMS): 5 out of 5 stars overall (CMS Quality Rating System) (N/A)

What patients say

Patients praise

  • Praise for professional, compassionate, and friendly nursing staff
  • Effective rehabilitation services reported by some families
  • Activities team noted for keeping residents engaged
  • Strong sense of community and holistic approach to care mentioned by some reviewers

Common complaints

  • Concerns about long response times to call lights
  • Reports of inconsistent facility cleanliness (carpets, curtains)
  • Complaints regarding communication difficulties with management and staff
  • Instances of perceived neglect or slow response to resident needs in long-term care

In patients' words

"This community has garnered high praise for its exceptional staff and the compassionate, professional care they provide to residents."

FamilyAssets.com

"Management is indifferent and treats complaints as trivial; the place is like a zoo."

Seniors.fyi

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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