The Providence Center: Mental Health & Substance Use Treatment
Addiction Medicine • North Providence, RI
Ratings by platform
- Rehab.com: 2.4/5 (59 reviews)
- Yelp: 2.2/5 (11 reviews)
- Birdeye (Crisis Stabilization Unit): 3.5/5 (4 reviews)
- ProjectKnow: 2.7/5 (2 reviews)
What patients say
Patients praise
- Some staff members were described as caring and supportive
- Wide range of comprehensive services available for mental health and substance use disorder treatment
- Presence of peer recovery support systems (e.g., Anchor Recovery)
Common complaints
- Difficulty and long wait times for appointments and services
- Complaints regarding unprofessional or rude staff interactions
- Concerns about facility management, including lack of separation between patients and lack of security/monitoring
- Negative experiences with crisis stabilization intake procedures and follow-up care
In patients' words
"Some of the staff were neutral ( fake but friendly enough) , some seemed to care a hell of alot ... And SOME Like a nurse that called me a liar , humiliated me and violated my HIPPA rights , shouldn't be working in mental health at all."
— Birdeye (Crisis Stabilization Unit Review)"I was rudely lectured on what they do and don’t do. The service that I needed was not one that they provided so instead of giving me a recommendation on where to try next I was hung up on."
— Birdeye (Crisis Stabilization Unit Review)"Males and females need to be separated; too much intermingling; no gate or fence to keep patients from leaving; I would choose a facility that was far from home."
— ProjectKnow (Intensive Outpatient Services Review)More clinics in North Providence
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