Behavioral health services | Great Plains Health
Mental Health • North Platte, NE
Ratings by platform
- CMS / Patient Surveys: 3/5 Stars (CMS) / 2.0 (Patient Rating) (Variable across platforms)
- Medicare Care Compare: 89% (Patients who gave a rating of 9 or 10)
What patients say
Patients praise
- Some staff perceived as knowledgeable or helpful
- Positive experiences with specific departments like the heart cath lab
- Commitment to providing outpatient and inpatient behavioral health services
Common complaints
- Long wait times in emergency departments
- Concerns regarding staff rudeness and communication issues
- Dissatisfaction with billing practices and facility fees
- Allegations of inadequate or dismissive medical care
In patients' words
"If I could give a 0 I would. I was flown in flight for life with heart trouble. I spent 5 hours in the ER... the nurses left a lot to be desired most were rude and didn’t come back to check on me."
— us.a-better-place.com"Everything and everyone was amazing besides the ICU nurse heather was very rude."
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