Walk-In Clinics in Las Vegas - CareNow Urgent Care
Walk-in Clinics • North Las Vegas, NV
Ratings by platform
- Birdeye (Camino Al Norte & Ann location): 4.6 out of 5 stars (2,666 reviews)
- Solv (Camino Al Norte & Ann location): 3.7 out of 5 stars (3 reviews)
- Solv (Ann & Simmons location): 1.8 out of 5 stars (5 reviews)
- Solv (Tropicana & Jones location): 2.7 out of 5 stars (7 reviews)
- Yelp (Durango Dr location): 3.1 out of 5 stars (147 reviews)
What patients say
Patients praise
- professional and friendly staff in some instances
- clean facilities
- short wait times reported by some patients
- efficient online check-in process for some visitors
- caring bedside manner noted by select patients
Common complaints
- allegations of deceptive billing practices
- perceived lack of professionalism or empathy from staff
- reports of rude or cold behavior from front desk and medical assistants
- complaints regarding long wait times and failure to honor online check-in appointments
- dissatisfaction with diagnostic accuracy or quality of care
- difficulties with communication and lack of responsiveness to patient needs
In patients' words
"Definitely deceptive billing practices at Edinburg CareNow facility... At the time, the employee could/would not give clear answers for the amount-no set fees given just that each patient charged according to insurance estimated payment."
— Birdeye user review"You'll only get decent care here if certain doctors are working... You're just a number here, they don't actually care."
— Solv user review"The check-in staff were cold and short... CareNow staff needs training on customer service and on good communication skills in the work place."
— Solv user reviewMore clinics in North Las Vegas
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