Addiction Treatment in Las Vegas | Desert Hope
Addiction/Detox Services • North Las Vegas, NV
Ratings by platform
- Birdeye: 4.5/5 (2,502 reviews)
- Rehab.com and American Addiction Centers website: 4.0/5 (558 reviews (Rehab.com); 521 reviews (American Addiction Centers website))
- Better Business Bureau (BBB): A+ rating (Accredited)
What patients say
Patients praise
- Supportive, compassionate, and responsive counselors and case managers
- Effective treatment programs and strong focus on sobriety and personal growth
- Clean and comfortable facility environment
- High-quality food services
- Strong sense of community and peer support via group sessions
Common complaints
- Concerns regarding communication and billing transparency
- Reports of difficulty with admission process and being turned away despite previous assurances
- Occasional negative or dismissive staff interactions
- Issues with receiving necessary documentation for program completion
In patients' words
"I arrived here in January and it’s saved my life!!! The staff is so amazing!!!! Nurses are very kind and empathetic making sure while you are in detox that you are very comfortable and the TA’s check on you constantly. Food is great!"
— Birdeye patient review"This place is not wanting to give me proper documentation of program although I completed the in patient part. They refuse to give me my refund that they told me I would get back but now nothing."
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